Privacy Policy

Welcome to Ginergy.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (“Website”).

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

The Information We Collect

We collect only the information reasonably necessary to operate and improve our Website.

If you contact us through our Website, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • Company or organisation name
  • Any information you include in your enquiry or message

Providing this information is entirely voluntary.

Like most websites, we automatically collect certain technical information when you visit our Website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited
  • Time and date of your visit
  • Referring website
  • General geographic location (such as country or city)
  • Website usage statistics
  • Session information

This information is collected in an aggregated or anonymised manner wherever reasonably possible and is used solely to understand Website usage and improve performance.

Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use our Website.

Cookies may be used to:

  • Remember your preferences
  • Measure Website traffic
  • Improve Website performance
  • Analyse visitor behaviour
  • Maintain Website security

You may configure your browser to refuse or delete cookies. However, doing so may affect certain Website functions.

How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests
  • Operate, maintain, and improve our Website
  • Analyse Website traffic and visitor behaviour
  • Improve user experience
  • Monitor Website performance and security
  • Prevent misuse or fraudulent activity
  • Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

Analytics

We may use third-party analytics services, such as Google Analytics or similar technologies, to understand how visitors interact with our Website.

These services may collect information including:

  • Pages viewed
  • Time spent on pages
  • Device information
  • Browser information
  • General location information
  • Referral sources

The information collected is used solely for statistical analysis and Website improvement. We do not use analytics data to personally identify individual visitors.

Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose information where necessary to:

  • Service providers who assist in operating our Website
  • Website hosting providers
  • Analytics providers
  • Professional advisers
  • Government authorities or regulators where required by law
  • Protect our legal rights or investigate suspected unlawful activity

Any third parties engaged by us are expected to protect your information appropriately.

Data Security

We implement reasonable administrative, technical, and organisational measures to protect information against unauthorised access, alteration, disclosure, misuse, or loss.

While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, regulatory, or business requirements.

When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Third-Party Websites

Our Website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. Visitors should review the privacy policies of any third-party websites they choose to visit.

Your Rights

Subject to applicable Malaysian law, you may request to:

  • Access the personal information we hold about you;
  • Correct or update inaccurate personal information;
  • Withdraw consent where applicable; or
  • Make enquiries regarding our handling of your personal information.

Requests may be submitted using the contact details provided below.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or Website functionality.

Any updates will be published on this page together with the revised “Last Updated” date. Continued use of the Website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us.